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Terms and Conditions
By purchasing, you agree to these terms and conditions

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Your Personal Journey: Please note our Inner Work journals are to inspire your personal reflection and growth. They are not to be used as a substitute for counseling, psychotherapy, psychoanalysis, mental health care, or substance abuse treatment and will not be used in place of any form of diagnosis, treatment, or therapy.

Please use the journal responsibly and seek professional support when needed.

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Use of Cards: All digital card products (free or paid) are intended for personal use only. Use responsibly.

 

Intellectual Property: All content on our website, and in the Inner Work Journals, including text, illustrations, logo, and designs, is owned by Nedjine Desruisseaux, and 2Everlastingbeauty LLC |Penoura, and protected under copyright law. You may not reproduce, distribute, copy, republish or transmit in any form by any means no parts of the journals or use them commercially without our written consent. You may use the content for your personal and non-commercial purposes only. Any unauthorized used of these materials, including but not limited to publishing or reselling similar journals based on the content will be considered a violation and may lead to legal actions.

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Right to Refuse Service: We reserve the right to refuse service, cancel orders, or terminate accounts at our sole discretion, including but not limited to situations involving violation of our terms and conditions, misuse of our products , or inappropriate conduct.

 

Limitation of Liability: 2Everlastingbeauty LLC |Penoura is not responsible for any indirect, incidental, or consequential issues arising from the use of the Inner Work Journals, including shipping delays or misuse. 

Our inner work journals are not to be used as a substitute for counseling, psychotherapy, psychoanalysis, mental health care, or substance abuse treatment and will not be used in place of any form of diagnosis, treatment, or therapy. They are to inspire your reflection and growth only.

Please use the journals responsibly and seek professional support when needed.

 

Ordering & Payment: Orders are processed securely through Wix’s payment system. Please ensure your payment details are accurate.

 

Shipping & Fulfillment: We partner with Lulu for shipping. Once your order is with them, we’re no longer responsible for any delays, lost packages, or shipping issues. You’ll receive tracking info as soon as it's available.

 

Returns and Refunds: Because the Inner Work Journals are guided tools for personal reflection, all sales are final. We do not accept returns or issue refunds for any reason, except in the case of a defective or damaged product. Please be sure to inspect your journal upon arrival.

If your item arrives damaged or incorrect, please contact us at contact@penoura.com within 7 days of receiving your order, and we will assist you with a replacement or a refund for the damaged item. Please note that personalized or customed journals are also non-returnable, and non-refundable.

  • Digital items are also non-refundable, and non-returnable. Due to the nature of downloadable content, all sales of digital items are final and cannot be returned, exchanged, or refunded.

 

     All sales are final.

 

For any issues related to defects or damages, we’ll be happy to help!

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Changes in Pricing:  All prices listed on our website are subject to change without notice. We reserve the right to change, update, or modify, or discontinue products and adjust pricing at any time at our sole discretion. 

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Any price changes will not affect orders that have already been placed and confirmed.

 

Email Opt-In: I understand that in purchasing or opting into any offer, whether free or paid, that I agree to being added to the email list for the purpose of receiving information related to the offer, as well as other related offers

 

Contact: If you have any questions or need help, don’t hesitate to contact us

Email: contact@penoura.com

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Changes to terms: We may update these Terms and Conditions at any time. The updated Terms and Conditions will be posted on our website, and your continued use of the site constitutes acceptance of any changes.

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