Terms and Conditions
By purchasing, you agree to these terms and conditions
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Your Personal Journey: Please note our InnerWork journals are to inspire your personal reflection and growth. They are not to be used as a substitute for counseling, psychotherapy, psychoanalysis, mental health care, or substance abuse treatment and will not be used in place of any form of diagnosis, treatment, or therapy.
Please use the journal responsibly and seek professional support when needed.
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Use of Cards: All digital card products (free or paid) are intended for personal, consensual use only. Use responsibly.
Ownership of Materials: All content in the InnerWork Journals are owned by Nedjine Desruisseaux, and 2Everlastingbeauty LLC (Penoura). You may not reproduce, distribute, or use them commercially without our written consent.
Limitation of Liability: 2Everlastingbeauty LLC (Penoura) is not responsible for any indirect, incidental, or consequential issues arising from the use of the InnerWork Journals, including shipping delays or misuse.
Ordering & Payment: Orders are processed securely through Wix’s payment system. Please ensure your payment details are accurate.
Shipping & Fulfillment: We partner with Lulu for shipping. Once your order is with them, we’re no longer responsible for any delays, lost packages, or shipping issues. You’ll receive tracking info as soon as it's available.
Returns and Refunds: Because the InnerWork Journals are guided tools for personal reflection, all sales are final. We do not accept returns or issue refunds for any reason, except in the case of a defective or damaged product.
If your journal arrives damaged or incorrect, please contact us at contact@penoura.com within 7 days of receiving your order, and we will assist you with a replacement or a refund for the damaged item. Please note that personalized or customed journals are also non-returnable, and non-refundable.
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Digital items are also non-refundable.
All sales are final.
For any issues related to defects or damages, we’ll be happy to help!
Email Opt-In: I understand that in purchasing or opting into any offer, whether free or paid, that I agree to being added to the email list for the purpose of receiving information related to the offer, as well as other related offers
Contact: If you have any questions or need help, don’t hesitate to contact us
Email: contact@penoura.com
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